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Surf Lessons Terms & Conditions

Class Bookings

Surf lessons are scheduled according to weather and ocean conditions to ensure the best possible experience and safety for all participants.

Attendance confirmation must be made at least one day before the lesson, no later than 4:00 PM. All bookings are subject to confirmation by the International Surf School team via email, WhatsApp, or phone call.

By making a booking with International Surf School, you acknowledge that you have read, understood, and accepted these Terms & Conditions.

Please note that exceptions cannot be made, as our programs operate with limited availability and carefully managed class sizes to maintain the highest quality standards.

Surf & Weather Conditions

In the rare event that International Surf School considers the surf or weather conditions unsuitable or unsafe, we will make every effort to reschedule the lesson.

If rescheduling is not possible, a credit voucher will be issued and may be used within one year from the date of the cancelled lesson. Voucher redemption is subject to availability and requires advance booking.

Gift vouchers are non-refundable but may be transferred to another recipient.

Participation, Safety & Liability

Surfing is an outdoor sport that involves inherent risks to both participants and property, even when supervised by qualified instructors and conducted in suitable conditions.

Health & Medical Conditions

Participants must inform International Surf School of any medical conditions, allergies, illnesses, injuries, or prescribed medication that may be relevant to their participation.

Minors

For participants under 18 years of age, a parent or legal guardian must sign a liability and consent form. At least one parent or guardian must remain present on the beach during the lesson.

International Surf School accepts no responsibility for any issues arising from incomplete documentation or the absence of a parent or guardian.

Swimming Ability

All participants must be able to swim a minimum of 25 metres unless otherwise authorised by a senior instructor.

Participants must not attend lessons under the influence of alcohol, drugs, or any medication that may impair their physical or mental abilities.

Instructor Guidelines

All participants agree to follow the instructions and decisions of International Surf School instructors at all times.

Surf equipment is included in the lesson fee. Participants are responsible for reporting any damage or defects noticed while the equipment is in their possession.

Liability

International Surf School does not exclude or limit liability for personal injury or death resulting from its own negligence.

However, International Surf School shall not be held liable for personal injury, loss, damage, consequential loss, or third-party claims arising through no fault of the school, its employees, instructors, or representatives.

All other liabilities implied by law are excluded to the fullest extent permitted.

Absences & Late Arrivals

A lesson will be considered completed and charged when a participant confirms attendance but fails to attend ("No Show").

The following reasons will not be accepted as valid justification for absence:

  • Existing or new injuries unrelated to the surf lesson;

  • Illness or sickness;

  • Sunburn or similar conditions;

  • Adverse weather or sea conditions;

  • Flight delays or cancellations;

  • Any circumstance unrelated to the operation of the surf lesson.

 

Participants must inform the school if they expect to be late.

Arrivals more than 15 minutes after the scheduled meeting time will be considered a No Show and the lesson will be charged in full.

Equipment

For beginner lessons, all necessary equipment is provided, including:

  • Surfboard

  • Wetsuit

  • Lycra vest

  • Wax

 

Participants may use their own equipment if preferred; however, lesson prices remain unchanged.

For hygiene reasons, swimwear or underwear must be worn underneath wetsuits supplied by the school.

Participants are responsible for any damage resulting from negligence, misuse, or failure to follow instructions.

Payment

Full payment must be made before the lesson(s), either:

  • In cash at our office; or

  • By bank transfer at least 7 working days before the lesson date.

 

The person making the booking accepts responsibility for payment on behalf of all participants included in the reservation and confirms that all members of the group are aware of these Terms & Conditions.

Equipment Damage & Loss Fees

Equipment:

Damage Fee

 

 High Performance Board

€25 per ding (up to 5 cm)

Total Loss €650

Hardboard / Softboard 8'0 and above

€25 per ding (up to 5 cm)

Total Loss €450

Hardboard / Softboard up to 7'10

€25 per ding (up to 5 cm)

Total Loss €400

Bodyboard

€20 per ding (up to 5 cm)

Total Loss €75

Leash

€25

Fin Plug

€20 

Total loss €50 

Fin Box

€30 each

€60

Fins

€60

Wetsuit

€30 (if repairable)

Total Loss €100

Swimming Fins

€45

Booking Changes

We will do our best to accommodate booking changes whenever possible. Any requested modifications must be communicated before the lesson start date and remain subject to availability.

For reductions in group size, written notification via email or WhatsApp is required.

If changes are made less than 7 days before the lesson date, the original booking amount remains payable.

Exceptions may be considered in exceptional circumstances, such as bereavement or serious illness.

Where a fixed group price has been agreed, the full quoted amount remains payable regardless of attendance numbers.

Cancellation Policy

All cancellations must be submitted in writing via email or WhatsApp

.

Cancellation charges are applied as follows:

  • More than 30 days before the booking date: Full refund.

  • Between 15 and 30 days before the booking date: Deposit retained.

  • Less than 7 days before the booking date: No refund.

 

Gift Vouchers

 

Gift vouchers:

  • Are non-refundable;

  • May be transferred to another recipient;

  • Are valid for one year from the purchase date;

  • Remain subject to lesson availability and booking confirmation.

 

No Shows are charged in full without exception.

Prices

All prices displayed on our website are correct at the time of publication.

International Surf School reserves the right to amend prices at any time without prior notice.

Governing Law & Jurisdiction

These Terms & Conditions constitute a contract between you and International Surf School and are governed by Portuguese law.

Both parties agree to submit to the exclusive jurisdiction of the Portuguese courts.

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